2019 Transitional & Stroke Lessons
NSW KASS pools and offices will be closed from 23 December to 6 January 2019
NSW School Holidays are from 23 December to 27 January 2018
Survival Lessons continue as normal during School Holidays
TERM 1
Dates: Tuesday 29th January to Saturday 13 April (NSW) inclusive
Duration: 11 week Term (10 weeks for Monday Lessons due to Australia Day Public Holiday falling on Monday 28th January)
Transitional Term cost: $385 ($350 for Monday lessons)
Stroke Term cost: $495
Payment type accepted: Cash or Direct Deposit
Cancel: If you don’t wish to continue we would ask that you email us atinfo@infantswim.com.au before 14 January 2018
CONTINUING LESSONS
If you have a current booking you are automatically enrolled for next term. On 14 January 2019, a confirmation email will be sent from bookings@schoolinterviews.com.au. It will details your current booking and a link to the booking system. If you are happy with your current booking you are not required to take further action.
CHANGES TO LESSONS
On 14 January 2019 at 7pm, the booking system will open to enable adjustment of your current time slot. If you are not enrolled in Transitional lessons, on 14 January 2019 at 7pm please click here and follow the instruction to book into a suitable time and day. Please do not try to make changes before this time as the system will still be in use for makeup lessons for the current term.
CANCEL TERM BOOKING
If you do not wish to continue lessons we would ask that you email us at info@infantswim.com.au before 14 January 2019. On 21 January 2019 at 7pm, we will be closing all bookings. If you have not removed yourself you will then be invoiced for Term 1 of Transitional lessons.
ENROLMENT
If you are new to KASS and wish to enrol your child a prerequisite is completion of the survival program prior to progressing onto transitional lessons. Please call KASS to discuss further on 1800 543 779
Transitional Lessons are booked through the School Interviews bookings system.
Please ensure that you understand the terms and conditions of changing your lesson or when you are eligible for a make up lesson. Should you do extra lessons you will be charged. If you know you are going to be away please take these lessons out A.S.A.P. You are able to makeup a lesson at any stage during the term. Lessons can not be made up in school holidays.
Click on the link for the terms and conditions http://www.infantswim.com.au/lessonstechnique/lessontandc/
Payment is due prior to term commencing.
ABSENCES
- In order to qualify for a make up lesson, a notice of absence must be submitted
- Notification of absences cannot be self administered via the booking system, via phone call, text, email at least 12 hours prior to lesson time
- Once an absence has been recorded a corresponding make up lesson can be booked (see below)
MAKE UP LESSONS
- A make up lesson can be booked for submitted notified absences, to a maximum of 2 make ups per student per term.
- Make up lessons are capped at a maximum of 2 per child per term.
- Make up lessons cannot be booked during the first 2 weeks of term.
- Make ups can be booked up to 10 days in advance.
- Make ups do not have to be booked at the same time of submitting an absence.
- A make up can be taken before the notified absence has occurred
- Make ups are confirmed at the time of booking and viewable in the booking system
- Pool side staff are unable to book make ups
- Make ups must be taken in the same term as the corresponding absences.
- Make ups cannot be carried forward into the next term or holiday program.
- Booked make ups cannot be altered. The lesson will be forfeited if not attended or cancelled.
- Make up lessons cannot be guaranteed and options may be restricted during busy periods.
- Make up lessons owing cannot be transferred to a sibling.
- There is no guarantee the instructor will be the same for makeup lessons.
How to cancel your child’s lesson and book a makeup via the booking system
If you are interested in a make up transitional lesson for your child please click on the link at the bottom of your email sent from school interviews prior to term commencing. Follow the prompts and it will take you to a selection of lesson availability that you will be able to select a lesson that suits your time. We recommend checking availability regularly. This will be updated every time that we get a cancellation (why we stress the importance of letting us know if your child will not be attending their transitional lesson as that spot then becomes available as a make up for another child). Better still if you get onto the website yourself and cancel your own child if they are not attending a lesson, at times we may not get your message until after the lesson has passed and the spot has been wasted. These are the only times available and makeup must be made during the term.
NO lessons are delivered on public holidays.If you don’t wish to continue we would ask that you email us at info@infantswim.com.au
SURVIVAL LESSONS
Recommence on 7th January 2019.
Please note SURVIVAL LESSONS are delivered ALL year regardless of the school term. No lessons are delivered on public holidays.If you would like to book into our accelerated survival program please call 1800 543 779 or email info@infantswim.com.au
Should you have any questions regarding this please don’t hesitate to contact us.
SCHOOL HOLIDAY PROGRAM
Lessons are from 7th January to 25th January 2019*
School holiday lessons are not compulsory. Should you book for school holiday lessons, please note non-attendance will be charged.
Coogee
Lesson type: Transitional
Day/s: Wednesdays
Times: 7am – 9am
Bookings open nowUnless a booking has been confirmed through school interviews and lessons have been paid in advance we will assume you will NOT be attending lessons through the school holidays.
Lilli Pilli
Lesson type: Transitional
Day/s: Monday – Friday
Times: 9am – 10am, 11am – 11.30am, 4pm – 4.30pm
Bookings open now
Unless a booking has been confirmed through school interviews and lessons have been paid in advance we will assume you will NOT be attending lessons through the school holidays.
*For other states please contact the franchise directly
Team KASS
Kids Aquatic Survival School
www.infantswim.com.au
info@infantswim.com.au
1800 543 779
