2020 Transitional & Stroke Lessons
NSW KASS pools and offices will be closed from 23 December to 6 January 2019
NSW School Holidays are
Term 1 & 2 – Friday 10 April to Sunday 26 April inclusive
Term 2 & 3 – Sunday 5 July to Sunday 19 July inclusive
Term 3 & 4 – Sunday 27 September to Sunday 11 October inclusive
End of year – Sunday 20 December 2020 to Tuesday 26 January 2021 inclusive
Survival Lessons continue as normal during School Holidays
TERM 1
Dates: Tuesday 28 January to Thursday 8 April 2020 (NSW) inclusive
Duration: 11 week Term (10 weeks for Monday, Friday and Saturday Lessons due Public Holidays)
Transitional Term cost: $407 ($370 for Monday, Friday and Saturday lessons)
Stroke Term cost: $480
Payment type accepted: Cash or Direct Deposit
Cancel: If you don’t wish to continue we would ask that you email us at [email protected] or complete the cancellation form
CONTINUING LESSONS
If you have a current booking you are automatically enrolled for next term. Prior to term commencing, a confirmation email will be sent directly from the booking system. It will details your current booking and a link to the booking system. If you are happy with your current booking you are not required to take further action apart from pay your term fees by the due date.
CHANGES TO LESSONS
Should you wish to change your day or time of lessons please email [email protected] prior to term commencing to request your preference. You may need to be waitlisted until your preference becomes available. Please be patient as there are a lot of changes up to and including term commencement.
CANCEL TERM BOOKING
If you don’t wish to continue we would ask that you complete the cancellation form
ENROLMENT
If you are new to KASS and wish to enrol your child a prerequisite is completion of the survival program prior to progressing onto transitional lessons. Please call KASS to discuss further on 1800 543 779
Transitional Lessons are booked through the KASS Booking system.
Please ensure that you understand the terms and conditions of changing your lesson or when you are eligible for a make up lesson. Should you do extra lessons you will be charged. If you know you are going to be away please take these lessons out A.S.A.P. You are able to makeup a lesson at any stage during the term. Lessons can not be made up in school holidays.
Click on the link for the terms and conditions http://www.infantswim.com.au/lessonstechnique/lessontandc/
Payment is due prior to term commencing or your booking will be removed.
ABSENCES
- In order to qualify for a make up lesson, a notice
- Notification of absences cannot be self administered via the booking system, via phone call, text, email at least 12 hours prior to lesson time
- Once an absence has been recorded a corresponding make up lesson can be booked (see below)
MAKE UP LESSONS
- A make up lesson can be booked for submitted notified absences, to a maximum of 2 make ups per student per term.
- Make up lessons are capped at a maximum of 2 per child per term.
- Make up lessons cannot be booked during the first 2 weeks of term.
- Make ups can be booked up to 10 days in advance.
- Make ups do not have to be booked at the same time of submitting an absence.
- A make up can be taken before the notified absence has occurred
- Make ups are confirmed at the time of booking and viewable in the booking system
- Pool side staff are unable to book make ups
- Make ups must be taken in the same term as the corresponding absences.
- Make ups cannot be carried forward into the next term or holiday program.
- Booked make ups cannot be altered. The lesson will be forfeited if not attended or cancelled.
- Make up lessons cannot be guaranteed and options may be restricted during busy periods.
- Make up lessons owing cannot be transferred to a sibling.
- There is no guarantee the instructor will be the same for makeup lessons.
- ALL makeup lessons must be used before the end of term. Makeup lessons do not roll over to school holidays or the new term.
How to cancel your child’s lesson and book a makeup via the booking system
Please logon to the booking system
If you go to “Cancel a Lesson” it will take you to a screen with a list of all lessons. Click the lesson/s you wish to cancel and select “Cancel” red button on right hand side.
To Book a makeup
If you go to “Book a Makeup Lesson” it will take you to a screen and list all of your bookings. Once here click on “Make a Booking” This will take you to a screen that has all available time slots.
- If you press the arrow on the right it will take you to the next week.
- There is a drop-down menu “Preferred Instructor” You can change that which will give the different availabilities for different instructors.
- There is a drop-down menu “Pool”. You can change that and it will give you different availabilities.
Unfortunately, at the moment, you need to change these for all instructors to see what is available.
NO lessons are delivered on public holidays.If you don’t wish to continue we would ask that you email us at [email protected]
SURVIVAL LESSONS
Recommence on 7th January 2019.
Please note SURVIVAL LESSONS are delivered ALL year regardless of the school term. No lessons are delivered on public holidays.If you would like to book into our accelerated survival program please call 1800 543 779 or email [email protected]
Should you have any questions regarding this please don’t hesitate to contact us.
SCHOOL HOLIDAY PROGRAM
Lessons are from 7th January to 25th January 2019*
School holiday lessons are not compulsory. Should you book for school holiday lessons, please note non-attendance will be charged.
Coogee
Lesson type: Transitional
Day/s: Wednesdays
Times: 7am – 9am
Bookings open nowUnless a booking has been confirmed through school interviews and lessons have been paid in advance we will assume you will NOT be attending lessons through the school holidays.
Lilli Pilli
Lesson type: Transitional
Day/s: Monday – Friday
Times: 9am – 10am, 11am – 11.30am, 4pm – 4.30pm
Bookings open now
Unless a booking has been confirmed through school interviews and lessons have been paid in advance we will assume you will NOT be attending lessons through the school holidays.
*For other states please contact the franchise directly
Team KASS
Kids Aquatic Survival School
www.infantswim.com.au
[email protected]
1800 543 779
